Secure all communication channels of your Call Center

Prepare your Call Center for the challenges
of today's telecom environment!

Secure CC's Best Practice methodology ensures maximum security for all your Call Center voice calls and instant messages. Enable your customers to call your Call Center completely secure providing them new digital media channels.

Secure Call Center

Maximum security through Best Practice cryptography

Easy deployment and integration - On-site installation

The integration of Secure CC is as easy,
as adding a button to your website or mobile application.

Client side integration

Secure CC provides a state-of the-art Development Kit (SDK) that allows you to integrate client side features to your client applications such as Call Center frontend, website or mobile application.

It provides function libraries and components to quickly add secure SIP (Session Initiation Protocol) based call and unified messaging features in your software applications. Secure CC interface provides possibility to use a variety of programming languages and development environments. Supported platforms and programing languages:

  • iOS (Objective C)
  • Android (Java)
  • Windows Desktop (C# .NET)
  • MAC
  • Web Browsers: Chrome, Firefox, Opera
Client side integration
Server side integration

Server side integration

All you have to do is to connect the Secure CC gateway to your Call Center.

The SCC gateway maintains the secure connection with your client endpoints and servers as the interface between the outside world (encrypted) and your intranet (trusted zone behind your firewall).

The SCC gateway should be connected to the Call Center through standard SIP trunks and acts just like any other standard PSTN trunk.

Communication features

  • Secure peer-to-peer calling
    • Secure peer-to-peer calling
    • End-to-end encryption
    • Secure authentication
    • Secure instant messaging
  • HD sound quality
    • HD sound quality
    • NAT/Firewall support
    • TCP and TLS transport
    • Secure RTP
  • Quality of Service
    • Quality of Service
    • Packet loss concealment
    • Automatic Gain Control
    • Echo Cancellation
  • Instant Messaging
    • Instant Messaging
    • Presence
    • DTMF sending and detection
    • STUN, ICE, TURN support

100% compatible with the leading Call Center products

Call Center vendors

Secure Call Center from the cloud

Secure Call Center

Secure CC is also available from the cloud, as Software as a Service (SaaS).

If your company is processing lower number of customer calls, or you do not have an existing on premise Call Center, our cloud based SCC solution may be the perfect solution for you.

Typical cloud based SCC customers:

  • Boutique Private Bankers
  • Financial and Tax advisers
  • Law Firms
  • MnA companies
  • Business Advisers
  • All around virtual Call Center features
  • Web interface and online management
  • Customized solutions
  • Comprehensive security
Security and reliability

Security and reliability

  • Secure CC is constructed using Best Practice cryptography and security protocols.

  • Continuously updated and third-party security audited solution.

  • Secure CC is implemented in such a way that potential hackers are prevented from listening in, even if they have access to the system plans or the App's source code. Not even Secure CC's developers can access private data.


  • Increase customer trust - protect your customer's sensitive data over the phone.

  • Reduced liability for your company by eliminating call-center data breaches.